Collections Representative

Oranjestad, Aruba

Join our Administrative Team! 

As a Collections Representative you will play a vital role in our administrative department.

We are looking for a competent Collection Representative to contact clients and collect outstanding payments. You will maintain a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Representative should exhibit professionalism and trustworthiness and should have excellent communication and negotiation skills, as well as an ability to work independently.

We expect the candidate to be proactive and have a "get it done" spirit.

Customer Service
Integrity
Problem Solving
Communication

Responsibilities

  • Process payments and refunds
  • Monitor accounts to identify outstanding debts
  • Contact clients to collect their overdue payments
  • Update account status records and collection efforts

Must Have

  • Outstanding commuication skills
  • Minimum MAVO Diploma & work experience
  • Fluent in Papiamento, English, Dutch and Spanish
  • Computer skills and MS Office knowledge

Nice to have

  • Persuading and negotiation skills
  • Experience in customer services department
  • Have the ability to work well under pressure 
  • Organizational and prioritizing skills


What's great in the job?


  • Great team, in a friendly and open culture
  • Professional, energetic and engaging work environment
  • Expand your knowledge of the security industry
  • Real responsibilities
  • Coaching and talent development


What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company

Benefits

Attractive salary
Employee referral bonuses
Savings Plan
Discount on products and services

Training

Job related training
On the job training
 Cross-Training Opportunity



Fun Activity

Team Building activities
Community Service activity 
Years of Service celebration